At Anahi Herbs, accessible from http://www.anahiherbs.com, one of our main policies is customer satisfaction. If you wish to cancel your order, you can do so by sending us an email at upvanvalley@gmail.com within 24 hours of placing the order. You can also call our Customer Care on+919485823538 (Timings: 10 am – 6 pm IST). Once orders have been dispatched, they cannot be cancelled. In case of cancellation within the timeline, you will be charged 2.5% as payment gateway charges, and the balance will be refunded to the cardholder within 7-10 working days or as per the Bank’s guidelines.